You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Don't try it if you don't want to get hooked. I like to enjoy one per day instead of coffee, but works wonderfull with it too ❤️
I was looking around for some Finnish chocolate, seeing as we consumed all of ours from our trip to Helsinki. Oh and we were running low on Turin mustard as well. After searching around I found the Soposopo site and low and behold there was the Fazer milk chocolate and they had a 3kg box so I could not resist.
I ordered the Karl Fazer Milk Chocolate as well as the mustard and I have to say the service was great, The order was fufilled the next day and on it's way to our house in Canada.
Now we are probably the only people on Vancouver Island with a 3kg box of Karl Fazer Milk Chocolate as our personal chocolate dispenser. Oh and needles to say it only took a few minutes before we were sampling our purchase.
Thanks to Soposopo.